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• Comments8
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  S7 Auto-Empty Dock Jammed

  I've had my auto empty dock for a couple weeks. The first few times it ran, it did great - completely emptied the dust bin. Then I got a message sayi…

  SiyonKart 08/19/2021      04:19 3.5K 8 1 1 point
• Comments3
  Views299
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  Questions, because the Manual and lack of how-to videos makes it difficult for new users

  Here are questions I have, but first a bit of a rant. The manual for this device is pitiful and the website is no better. The company is completely m…

  b05 11/12/2023      02:44 299 3 0 0 points
• Comments3
  Views205
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  Votes0
  
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  Need help getting my S4 to fully recognize a room/clean a room that has a step down.

  Hello! Looking for tips on how to fix two issues I'm having. The first, my son's room was far from clean when we had S4 complete it's first time m…

  mamabear 12/21/2020      14:22 205 3 0 0 points
• Comments7
  Views3.8K
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  Q5 dust bin not emptying.

  I have a Q5 with the automatic dust bin empty docking station. For the life of me I cannot figure out why the dust bin is not emptying. I have to m…

  Rich 02/14/2023      22:03 3.8K 7 0 0 points
• Comments49
  Views6.4K
  Follows0
  Votes0
  
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  Roborock s5 Max map and navigation issue

  https://forum.roborock.com/uploads/315/TYK61GO8GQ7M.jpg Hello, i have roborock s5 max and after 4 months of use (latest firmware 3.5.8_1026), roboroc…

  Rocky 12/01/2020      14:46 6.4K 49 0 0 points
• Comments8
  Views1.3K
  Follows1
  Votes1
  
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  S7 Leaves Dirt Around the Edge of Carpets and Area Rugs

  Seems to me my biggest issue is that my S7 pushes dirt up to the edges of carpets in my home. When it makes the transitions from hard floor to the ca…

  Clemdog 12/10/2022      19:12 1.3K 8 1 1 point
• Comments57
  Views13.3K
  Follows3
  Votes15
  
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  Side brush stuck in carpet

  Since the roborok can sense when it is on carpet, can it be programmed to turn off the side brush while on carpet? The side brush can easily get tang…

  S6PureUser 05/30/2020      14:44 13.3K + 57 15 15 points
• Comments13
  Views5.4K
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  Roborock s6 Device Offline

  Hello, I have a problem with the roborock s6 where after it is inactive for a day, the device gives an error as i proceed to load the map saying: Dev…

  benson 01/07/2020      03:45 5.4K 13 0 0 points
• Comments3
  Views488
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  My account can't sign in

  Hello im trying to sign in to my account here but i can't sign in beacuse the email adress is not registred. When i try to registrer it says its alre…

  Sleepy 12/15/2023      19:21 488 3 0 0 points
• Comments11
  Views2.8K
  Follows1
  Votes4
  
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  Why no S5 support on your Roborock Phone App?

  Just got an S5 over Christmas. Overall works nicely and like. Using the Mi Home App which is ok, but enabling the save map (Beta) option has bu…

  Blake 12/28/2019      02:25 2.8K 11 4 4 points
• Comments5
  Views539
  Follows0
  Votes1
  
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  S7 Max Ultra Object Detections seems to be getting worse with every firmware update.

  My robot worked almost perfectly when I first got it, but now it seems like as firmware updates roll out its object detection just gets worse and wor…

  Lymkin 07/17/2023      17:31 539 5 1 1 point
• Comments5
  Views862
  Follows0
  Votes1
  
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  Executes only first task in the routine

  I have just bought a Roborock S8 pro ultra for our 2 storey house. The docking station is on the ground floor. I created a routine for the upstairs…

  meerschh 08/17/2023      08:22 862 5 1 1 point
• Comments0
  Views291
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  Mop not installed

  Anybody aware of this issue on the roborock S5 Max?

  Lucho 01/03/2024      16:50 291 0 0 0 points
• Comments0
  Views363
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  My RoboRock S7 Ultra is an idiot

  This is my map after my robo idiot ran its job. Every obstacle shown on the map does not exist. The top row of obstacles are shown in a wide open ha…

  Lymkin 01/02/2024      16:36 363 0 0 0 points
• Comments0
  Views2.2K
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  Voice Pack

  I'd like to add on new voices and the voice pack is not in my app or settings and no way to upload or install a voice pack?

  Dano 12/30/2023      20:48 2.2K 0 0 0 points